Xiaomi Technology India Pvt. Ltd. — Xiaomi redmi note 3 mobile faulty but company not provide best solution | |||||
Dear sir, I mohd farhan bought a xiaomi redmi note 3 32x3gb variant mobile phone from amazon.in dated 25.05.2016, now mobile have a problem of speaker and mic, auto switch off problem, hanging and heating problem. So i deposit the phone with xiaomi service center, agra on 19.08.2016 bearing jobsheet no. Js[protected] at the time of receiving they told that i will get it repaired within 7days. But unfortunately i am not get it. They told that the parts are not available. On 31.08.2016 i went to xiaomi service center and meet with the manager mr. Dayal (Mob. No. [protected]) & service engg. Pawan kumar they told me that repairing may take 45 to 60 days. I also want to know if company is not having any stock for parts why they are selling this mobile, meanwhile what customer do without phone and if company is not planned for it. I also put my complaint by toll free [protected] and mail to given mail id service.[protected]@xiaomi.com but i did not get any response till now. So please provide me some respectful solution. I want company should provide me with substitute phone for the period or replace my phone as i bought only 3 month before and phone having a manufacturing fault. Thanks with regards; Mohd farhan Mob: [protected], [protected] Email: [protected]@gmail.com Was this information helpful? | |||||
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