[Resolved]  Xolo — Xolo Q 700 Battery not available

Address:Thane, Maharashtra

It is annoying to know that my battery got baldy swollen last month and since then...I have not been able to use my mobile as the battery isn't available anywhere in the market. Which has left me phone less. I had to ultimately buy a new phone only bcoz of the battery problem which is ridiculous. Ultimately where i saved my money while buying a xolo i spent double the amount buying a new one. Request you all to stay away from xolo or lava make phones as the after sales for these brands is really pathetic. It is better to stay with trusted brands like samsung, motorola, nokia considering that if something goes wrong with te phone there will be someone answerable and available to help. Regards.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2014
Xolo Customer Care's response
Dear Mr. Ashish Greetings of the Day! Thank you for making us aware with your grievance. This is in reference to your post dated 08.06.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
Complaint comments 

Comments

You are right Ashish .. for my xolo q700i phone they told me you have to wait around 20-25 days .. no specific date.
They are launching new phone every day but can't provide battery.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information