Xpressbees Logistics — package not delivered

Address:

H.No.: 5-6, 2nd Floor, My Home Glory Apartment, Above Sarvi Bakars, Beside Police Officer’s Mess, Masab Tank, Hyderabad - 500028, Hyderabad, Andhra Pradesh

I placed an order from firscry.com. Order # 9676182tvc226c860 placed on 01 feb 2020. They shipped order using xpressbees courier via awb number:[protected]. Shipment reached in hyderabad on 02 feb 2020 10:27 am. It could not deliverd to me yet and i called there customer care xpressbess for six times but there is no proper reply. I called firstcry.com, they are telling any time it will deliver next 24 hrs but still not delivered the product i already waited 10 days yet. The shipment arrived in hyderabad 10:27 am, it could have been delivered on 03 feb 2020... Or can be delivered next day.. But still no sign of delivery... No contact info for hyderabad... What the hell is this? Why firstcry is not using a good courier? This is my 4th order from firstcry... So what firstcry thinks? Customer should post complaint on various sites, and then only they will deliver the shipment? Y firstcry is using such a bad courier that doesn't have even a contact number? I want urgent delivery of my order by 11th feb 2020 evening positively... Otherwise i will proceed with legal methods for the inconvenience caused to me.. For your information, most of e-commerce companies like flipkart, jabong and yepme... They all deliver in maximum 2-3 days... So compare your service... Where u stands... It’s only the quality of service that is going to improve your brand... I want the order delivery by today itself... Otherwise i will make big problem against u... Regards madhu