[Resolved] Yaantra — fraud company cheating customer by stealing mobile parts | |||
I had Lenovo K8 Note which was working absolutely fine and there was no problem at all except broken display. So I gave this phone to yaantra service to get this done. They charged me 100 rs at first and took my phone by sending delivery executive. It was a mid of rainy season i believe. Few days later they called me and told they can not repair the phone and told they will not return amont charged. I agreed. But when phone was delivered it was in dead condition. It was not switching on.I refused to collect and sent back by stating that i need my phone in working condition. Thay took few weeks and again sent my phone for delivery. This time they missed several parts such as sim tray etc. Again I sent back the phone. But till today am not able to get my phone back. They are not at all responding. Am following up with them almost every day. But absolutely no response. Faced veryuch inconvenience with yaantra. Please help me to get out of this. They telling that the phone mother board was dameged due to liquid damage. It was their mistake. They received my phone without any water damage . It was switching on and worked very well during handing over. Please help me out. Was this information helpful? | |||
Nov 19, 2019 Complaint marked as Resolved Yaantra customer support has been notified about the posted complaint. Verified Support Oct 18, 2019 Yaantra Customer Care's response We tried to connect with customer so many times but he is not responding on our calls.
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