[Resolved]  Yaantra — low quality display and hardware

Address:	600004
Website:	No.19, 3rd floor, Jupiter Complex, Dr. Ranga Road, Mylapore, Abiramapuram, Chennai, Tamil Nadu 60000

I am a customer who became a victim of yaantra's poor quality hardware.
On april 2nd, i gave to my one plus 3 phone to yaantra, chennai (Gadgetwood services) for changing of display.

Their person evaluated my phone and suggested a display to go with a display which costed rs.4500 plus tax. I gave my phone for repair, and they replaced it with a new display and i collected it on april 2nd. Now on 10th august 2018, the displayed started yellowing and started to spread over the full screen. Now i called up yaantra customer care and they said that since the warranty of the display is only one month, they cannot change it. After a long conversation with the executive over phone, they first asked me to surrender the phone for diagonosis.

I gave it on august 10th. The next day, people from yaantra chennai are calling me and telling that i need to spend another 4500/- to repair my display since it is out of warranty.

A display they replaced couldn't even work properly for a period of 3 months properly. I have written a complaint to their customer support, till now (16th august 2018) i have not received a single call from their side. I have been following up and have not got a proper response.

I feel like i am being cheated. I don't want other people to get cheated like me. I still have not yet received a proper response from their side.

These people are providing fake warranty for a period of 1 month which is useless and also as a tactic to fool the common people. Fitting with a low quality which fails just after a month and fooling the customers that it is out of warranty.

I need justice to be served