[Resolved] Yaantra — regarding fake repair of my phone | |||
I am aahan gupta, my request id of yaantra is - 220589. My phone was dead and they told there is problem of power ic, so it was clear that by replacing power ic the phone will be in working condition but yaantra told if you want to retain data then we have to repair it by changing power ic and it will cost 1500, if you dont want your data then it will cost 800 we will turn it on by software, i mean what rubbish they were talking if problem is of hardware as mentioned by them then how can it be solved by software, then i understood that they are planning to loot me in the name of apple iphone, worst experience, i will never recommend anyone to yaantra i can easily get it repaired from outside in 300 rupees, i want that they charged me basic 100 rupees for repairing i paid that and i want that they repair my phone on that amount only while retaining all data of phone Was this information helpful? | |||
May 28, 2019 Complaint marked as Resolved Yaantra customer support has been notified about the posted complaint. Verified Support Apr 25, 2019 Yaantra Customer Care's response We tried our best to repair his device but issues in his device were not repairable. We have updated cost to customer for part replacement but customer not agreed for the same. So we have deliver the device in not repaired condition as per customer request.
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Comments
How is this possible that the phone can be repaired by software for 800 rupees if i don't need any data, and if i want my data then i have to pay 1500 and you will repair phone by hardware. If the phone can be repaired by software then what's the need of hardware also you all quoted 99 rs repair or refund so what was that amount you took for
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