[Resolved] Yaantra — yaantra mobile service. one more fake company. | |||
I have given my phone for servicing in yaanthra mobile service in chennai on 27 september 2018. With in 3 days i got my phone back (Impressive). I tried charging the phone but was not working as it wr before. I told the executive who delivered, with in seconds he started to look in to the phone. He connected his yaanthra power bank and was not charging. He said within 2 days he will deliver it. I thought okay fine some mistakes could happen even for police officers. So i waited. I waited 3 days and tried calling [protected]. The executive said with in 2 days it will get delivered. I waited again 2 days, no call. After one more day i called and the same executive said the phone is ready and will get delivered that same day. I waited but no response. From that day every day i call. The response will be the phone is ready and will deliver that day itself. After one week the answer changed saying the phone is under process but promised me that they will deliver same day. That day i tried calling ate 7 30 as they promised to deliver but call was not answered. This is when i got frustrated and next day asked them to explain the phone complaint. The executive with great kindness said they don't know what problem with the phone and executive said with in two minutes will call back. Again for one week no response. Yesterday 15 october 2018 i called again to tell them give back the phone. And asusuall the response was they will discuss with the manager and will get delivered. Today 15 october i called and the executive said it will deliver by 4 o clock (Not repaired). I guess the yaanthra mobile service is one of the biggest flop company who doesn't know what they do. If anyone who reading this please don't give your phone to this company for servicing. They will test your patients. Try giving it to some local mobile shop. At least they won't be shy to admit something they dont know. Was this information helpful? | |||
Nov 17, 2018 Complaint marked as Resolved Yaantra customer support has been notified about the posted complaint. Verified Support Oct 15, 2018 Yaantra Customer Care's response Device will surely be deliverd to customer within 2-3 days
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33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015
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