[Resolved] Yatra.com — refund of my flights | |
I cancelled my flights on 27th feb 2020 but till date they are making excuses and not refunding my account. These are the dates on which i cobtact their team and they giving me excuses: On 27th february they give time of 5 working days. On 7th march they give me 72 hours time On 12 th march they give 12days time On 25th they give me 3 days more time On 29th they give me 24 hours time On 1st april 2020 they gave my new date 15th april and make excuse of lockdown due to corona. Was this information helpful? | |
May 28, 2020 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Apr 07, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! Hi, Kindly refer- yatra.com/online/corona-travel-advisory for updates. Kindly DM us your booking reference number, details of your query and new travel dates in case you are looking for changes. Please confirm the change or cancellation request at least 05 days prior to the scheduled departure time to avoid No Show charges. We would like to keep you informed that we are experiencing high volume due to COVID-19 kindly expect a delay in response. Regards, Yatra Care If you are not traveling in the next 04 Days please consider connecting us later. Thank you, Yatra Care Verified Support Apr 12, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! This is with reference to your email regarding the booking cancellation under reference number YH5824104. We have checked the records and found that our team already has discussed with you and you denied for the cancellation and confirmed that you will travel. Hence this was closed accordingly. Regards, Yatra Care Verified Support Apr 27, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! This is with reference to your email regarding the booking cancellation under reference number YH5824104. Once again we have forwarded this to our concerned team to get this re-checked and connect with you for further discussion. Our team will share an update with you. Please expect a delay in response from the team end. This will take some time. Kindly wait, we appreciate your patience in this matter. Regards, Yatra Care Regards, Yatra Care | |
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Fraud and staff is not well behaved
Paise upar wale package ke lete hai or wahan phunchkr niche wala package dete han or respond b ni krte