[Resolved] Yatra Online / Yatratrip.in — booking id[protected] of rs_1557.82 transaction failed but amount not refunded | |
Booking id[protected] was not successful and transaction was failed of amt 1557.82 but not refunded yet. Actully i was booking train ticket from allahabad to koderma my amazon pay balance debited twice (2times) 1557.82, 1557.82total amt debited 3115.64. Only 1 amt of rs 1557.82 for booking id[protected] was refunded. Still 1557.82 for booking i'd _[protected] not refunded. Please solve and refund the amt or give confirm ticket no in case of non refunding as soon as possible. Anupam kamal [protected] [protected]@rediffmail.com Was this information helpful? | |
Aug 21, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jul 21, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Anupam, Greeting from Yatra.com! We regret the inconvenience you faced. As checked refund of INR 1557.82 *2 has been processed from our end in your same mode of payment ( Amazon Pay ) on 21st July 2019. It will reflect in the same account within 2 to 3 working days. We would request you to kindly make a new booking choosing a different mode of payment ( Netbanking or Credit - Debit Card ). Thanks, Yatra Care | |
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+91 95 5580 0800 [Customer Support]
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Booking ref of failed transaction[protected]
[protected]
Anupam Kamal
Mob no-[protected]
[protected]@rediffmail.com
Please solve the problem and refund the amt.