[Resolved] Yatra Online / Yatratrip.in — cash debited | |
On booking a ticket on a bus the transaction failed two time. But the amount is debited both times. I want a complete refund of that amount The instance is that. I planned a trip to calicut from attingal, first i choose redbus but after some thinking i decide to go with yatra.com. On downloading the app from play store i satrted to look bus for that time. I choosed kallada ac sleeper which starts from attingal at 10 pm and arrive at calicut at 5.30am. I had given my details after submitting my selected seat. Next i go in to the payment screen and seleted payment via upi. On selecting upi i get in the tez app and approved payment. First time transaction failed. I thought it was any connection problem. I decided to again pay. I repeated the same process. Both times the amount was debited from my boi account. I here by submitting a request for refund the debited amount from my account. The transaction details is provided as an image. Please look in to it and take necessary action Was this information helpful? | |
Mar 20, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 06, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Kumar, Greeting from Yatra.com! We regret the inconvenience cause to you. Request to kindly share your register mail ID for us to assist you. Regards Yatra Care. Verified Support Feb 10, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Kumar, Greeting from Yatra.com! We regret the inconvenience cause to you. Request to kindly share your register mail ID for us to assist you. Regards Yatra Care. Verified Support Feb 13, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Kumar, Greeting from Yatra.com! We regret the inconvenience cause to you. Request to kindly share your register mail ID for us to assist you. Regards Yatra Care. Verified Support Feb 15, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Kumar, Greeting from Yatra.com! We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Warm Regards, Yatra Care | |
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Received a call from Yatra Holidays Name: Sachin, No: [protected] when refused, he started absuing. attached is the recording.
Regards
Raju Anbhorkar
Greeting from Yatra.com!
We regret the inconvenience cause to you. We are not able to find the call records attachement, kindly share the same again on foruns@yatra.com Request to also share your register mail ID for us to assist you.
Regards
Yatra Care.
Greeting from Yatra.com!
We regret the inconvenience cause to you. We are not able to find the call records attachment, kindly share the same again on forums@yatra.com Request to also share your register mail ID for us to assist you.
Regards,
Yatra Care
Greeting from Yatra.com!
We regret the inconvenience cause to you. We are not able to find the call records attachment, kindly share the same again on forums@yatra.com Request to also share your register mail ID for us to assist you.
Regards,
Yatra Care