[Resolved] Yatra Online / Yatratrip.in — complain ref ya20342908 | |
HI Rs 915.98 was generated with bank refund ref no[protected] and yatra ref no[protected] due to indigo airline cancellation of flight no 6E 707 with PNR=JLUF6E on dated 15.07.2019. several times i requested to rescheduled to on 14.07.2019, but customer care refused to do that throwing reason of no seats are available.Moreover all the time i checked at indigo sites it was available. Atlast i was travelled on 14.07.2019 with PNR UNTU5E from bhubaneswar to kolkatta of Rs 7853/. till now not refunded. with regards. T samal [protected] [protected]@gmail.com Was this information helpful? | |
Sep 9, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 09, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Samal, Greetings from Yatra.com! This is with regards to your flight booking under Yatra reference number[protected]. We would like to inform you that your refund of INR 833.00 is under process from our end for BBI-CCU sector. Please note, Yatra takes 24 hours to process the refund, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Regards, Yatra Care | |
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