[Resolved] Yatra Online / Yatratrip.in — Excess money deducted from account | |
I usually use goibibo and Paytm for booking tickets. I am a new user of Yatra.com & booked 1st time a ticket from Yatra... Mumbai to Chennai. PNR no. of it is H8PBYD for which I have applied promo code FLIGHT which was applied successfully.. And I have to make a payment of Rs. 2992. But from my account Rs. 3492 was deducted.. I request you to refund Rs.500 in my bank account as promo code was applied successfully otherwise I will not be a customer of Yatra any more.. and will make a complaint against the same in consumer forum. Was this information helpful? | |
Sep 23, 2016 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 22, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Ronak, Greetings from Yatra.com! Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care Verified Support Aug 23, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Ronak, Greetings from Yatra.com! We sincerely apologize for the inconvenience caused to you. Would like to inform that refund of INR 500 has been initiated and it will take 2-7 working days to reflect in your account. Hope your query has been resolved. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care | |
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