Yatra Online / Yatratrip.in — Money debited from account but booking failed

I tried to book a hotel on 01/04/21 through Google pay
the amount got debited but the yatra app crashed and the booking was not confirmed
So i Booked the hotel again
I need refund
Email- [protected]@gmail.com
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Apr 02, 2021
Updated by Bharani Sivasubramaniam
Sorry the amount was Rs 13148 it was done through sbi net banking

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Hi, Greetings from Yatra.com! Regret the inconvenience caused. We request you to kindly share the email address used for the transaction and the amount debited to enable us to assist you. Thanks.

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