[Resolved] Yatra Online / Yatratrip.in — No ticket done and money deducted by yatra

prateek zordan

from Bhopal, Madhya Pradesh

Website:

yatra.com

Subject: din't got response on complaint

Sir/ mam
I din't get any follow up/ response from the side yatra.com on my complaint no[protected] which i have registered 7=8 days back. Kindly give response as soon as possible.

Regards

Prateek choudhary
[protected]

Bank statement--
Thank you for using your SBI Debit Card 519XX9887 for a purchase worth Rs4960 on POS PAYUST[protected] at www.yatra.com txn#[protected].

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May 11, 2017

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2016

Yatra Online / YatraTrip.in Customer Care's response Dear Prateek,

Greetings from Yatra.com!

Regret the inconvenience caused. We have tried contacting you. However, failed to reach you. Would request you to please share the correct reference number or email ID used for the booking as we are unable to locate your complaint from the above mentioned reference number.

Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com

Best Regards,
Yatra Care

Verified Support

Oct 01, 2016

Yatra Online / YatraTrip.in Customer Care's response Dear Prateek,

Greetings from Yatra.com!

Please share your registered email ID with us.

Best Regards,
Yatra Care

Oct 10, 2016

Updated by prateek zordan i have sent yatra all details regarding amount deduction with bank
statement...its been 4 days still i dont get any response from
yatra...state bank of india cross checked that they transfered the amount
in favour of yatra.com with statement ...it past around 20 days ..yatra do
not concern about refund...yatra is denying that they have received the
amount...i'm sending you the screenshot of the bank statement which clearly
shows that yatra.com gurgaon have received the amount 4960...or sir i
should file a case against yatra ???i need a favour through consumer forum
against the manipulation or denying by the fake sites please if possible
call me on [protected]
thankyou