[Resolved] Yatra Online / Yatratrip.in — payment not yet received | |
I have booked a airticket through yatra, for 20 th april 2020, booking reference number[protected], go air and pnr number :c9u96q, And another ticket for 21 st april 2020, booking reference number[protected], indigo and pnr number :nqp8jr, I have contacted through mail,, with both the airlines as well as yatra, for the refund of amount, but till now i have not received the refund, Was this information helpful? | |
Aug 11, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support May 08, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! This is with reference to your complaint regarding the flight booking under reference number[protected] &[protected]. As per the airline circular, they are currently offering free rescheduling options to their customers to reuse the booking amount for future travel. We have not received any confirmation from the airlines regarding the full refund. Please note, that we are working with limited staff due to the lockdown, so kindly expect a delay in response. Regards, Yatra Care | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Post your Comment