[Resolved] Yatra Online / Yatratrip.in — refund of flight cancellation | |||
Sir I liyakatali dake booked flight from pune to n delhi vide ref no.[protected] my booking details are as follows:- 1. Indigo 6e-6698 pnr zchrqc pune to n delhi 04th apr18 at 02:10 hrs. 2. Indigo 6e-951 pnr zchrqc n delhi to pune 09th apr 18 at 23:30 hrs I have booked on line through my sbi credit card for rs. 6865.00 but due to some personal reason i have cancelled my flight in mar 18. But till now i didn't get refund of above flight pls help and refund the amount as early as possible. Thanks Yours faithfully Liyakatali dake Was this information helpful? | |||
Jun 3, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support May 02, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Liyakatali, Greeting from Yatra.com! We regret the inconvenience caused to you. As per our records refund of INR 355.99 was processed from our end on 20th March 2018 in the same mode of payment. We would like to inform you that we have shared refund reference number from our end on your register mail ID. Request to kindly check the the bank. In case bank deny for the refund request to kindly share bank written document and we will take it further. Thanks Yatra Care | |||
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+91 95 5580 0800 [Customer Support]
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1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
We would like to inform you that as we have checked your refund has already been processed from our end on 28th Apr'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hence, we would request you to kindly wait as per the given bank time, you will receive the amount soon into your account. Hope your query has been resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us.
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Yatra Care