[Resolved] Yatra Online / Yatratrip.in — Ticket not booked but amount got debited | |
Hi, I booked a round trip from Coimbatore to pune yesterday. My payment was made through UPI. The transaction is still pending but my amount got debited. It says that the payment had reached the receiver's bank but is yet to confirm. Can you please check and help me out at the earliest, this booking is very urgent. I've listed the details below for your reference. Registered email ID - [protected]@gmail.com Amount - Rs 10, 142 Coimbatore to Pune - 15th April Pune to Coimbatore - 19th April Please find attached the screenshot o[censored]PI payment and the conversation with Phonepe customer care. Help us out at the earliest Thankyou Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Apr 09, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We have checked the payment status at our end, the payment has not been received. Your Bank should auto reverse the amount within 2-4 working days. Would request you to kindly connect with your Bank for further details. Please feel free to connect with us again if required. Thanks, Yatra Care
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