[Resolved] Yatra Online / Yatratrip.in — Yatra domestic flight ticket not booked but amount debited from account ! | |
Dear Sir / Madam, I am writing to you to raise an issue about: Airline Tickets and Fares The issue that I have experienced was: I tried booking domestic flight from Chennai to Bangalore on 12th October in yatra website. Booking was not confirmed though amount got debited from my account. Since no customer care contact number, I mailed to yatra support team. I have even enclosed the payment details but still no proper response or update on my refund. Please find complaint details below 'YA:26339020' Yatra domestic flight ticket not booked but amount debited from account ! Date of Transaction : 12th October 2020 Payment mode (Credit Card/Debit Card or net banking) : NetBanking Bank Name : Indian Bank Amount Charged : 6906 Transaction reference provided by bank : IBIBO-[protected]/www.yatra.com/ It occurred on: 12/10/2020 Looking for refund immediately. If any clarification required, ask them to reach me immediately. I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account. Yours faithfully, Vidya M K Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 27, 2020 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com ! As we checked you were already in contact with our support team related to your concern/query and required information/ details were shared with you. Should you require any further assistance feel free to write back on the same email thread for our team to check and assist you better. We would like to keep you informed that we are experiencing high volume due to COVID-19 kindly expect a delay in response. Regards, Yatra Care
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