[Resolved] Yatra Online / Yatratrip.in — airline ticket | |
I have booked ticket for goa from delhi and didnot receive any ticket or pnr from yatra. My ac is showing amount debited from ac. Update: inr 8, 380.00 debited from a/c xx9451 on 19-mar-19. Info: upi-0103sl00ipay-yatra.[protected]@icici-pay[protected]yatra tez payment. I have attached google pay transctn screenshot where it shows amt paid to yatra. Was this information helpful? | |
Apr 19, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Mar 19, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Shaista, Greetings from Yatra.com! We regret the inconvenience you have gone through. We are getting this checked with our respective team. Request you to allow us 24hrs. Best Regards, Yatra Care Verified Support Mar 19, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Shaista, Greetings from Yatra.com! This is with reference to your concern regarding the payment under reference number[protected]. We really apologize for the inconvenience you have gone through. We would like to inform you that your payment has been auto refunded from our end into your same bank account through which the payment was made. Please note, Yatra takes only 24hrs to process the refund, Further, if the payment was made through Private sector bank then it will take 2-3 working days & if the payment was made through Public sector bank then it will take up to 7 working days to reflect the credit into your account. Regards, Yatra Care | |
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+91 95 5580 0800 [Customer Support]
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+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com
We would like to confirm that the refund of Rs. 8694.0 due to you, for reference number 01039955703 was processed on 20 Mar 2019 from Yatra.com to your account. We have share the Bank reference number on your registered email ID. In case the credit is not appearing in your account within 7 days of the refund processing date, we would request you to contact the grievance cell of your bank. You should provide them the ARN/RRN number to trace the transaction.
Best Regards,
Yatra Team