YatraGenie — Fraud and wrong information by travels

venudas

from Hyderabad, Telangana

Address:	500032
Website:	www.komitla.com

It was a worst ever experience with yatragenie ( komitla travels) which I booked from Bangalore to Hyderabad (Ticket ID: YGT[protected] on 11th June 2016 with operator komitla service.
PFA copy for the same.

I boarded at Bellamdur at 9 26 pm however the arrival time was late and moreover the site itself showed up AC Volvo however it’s a NON AC bus, and bus was unhygienic and seat was torn allover and can’t push up or down (worst night mare), and full of mosquitoes filled in.

It was horrible to travel such a long journey in that discomfort zone, when asked about the same driver replied that it was the same bus which I booked and can’t be changed .If I wish to continue the travel I can else I can get down from the bus was the reply which I got with a rude language.

And the bus was so speedy and everyone were afraid of getting down safe.

Appreciate your concern in this regards.

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YatraGenie customer support has been notified about the posted complaint.

Jun 17, 2016

Updated by venudas Hi team,

It was a worst ever experience with yatragenie komitla travels which i booked from bangalore to hyderabad (Ticket id: ygt[protected] on 11th june 2016 with operator komitla service.

I boarded at bellamdur at 9 26 pm however the arrival time was late and moreover the site itself showed up ac volvo however it’s a non ac bus, and bus was unhygienic and seat was torn allover and can’t push up or down (Worst night mare), and full of mosquitoes filled in.

It was horrible to travel such a long journey in that discomfort zone, when asked about the same driver replied that it was the same bus which i booked and can’t be changed. If i wish to continue the travel i can else i can get down from the bus was the reply which i got with a rude language.

And the bus was so speedy and everyone were afraid of getting down safe. Put yourself in to my shoes and think what you could have done in my situation and what would you expect for the same worst service.

Appreciate your concern in this regards.

Order # order date order amount
77221489 jun 10, 2016 1000.00

Billing details
Customer: venu gopal rao | [protected]@gmail.com | [protected]
Customer ip: 192.19.239.250
Pay mode: netbanking - axis bank
Bank ref #: ccadf1ohw899
Instructions: none