[Resolved] Yepme.com — worst shipping ever

Chhotto

from Noida, Uttar Pradesh

Sep 22, 2017

Address: 122002

Team,
I have been trying to call your customer care number from last 4 days but nobody picks up the call, you put me on hold for hours but it never gets connected-it is kind of harassment to the customer who shop from
Yepme-this is highly disappointing.
I have placed order number 33871901 and 33871909, however i have received order number 33871901 after raising complaint but have got the smaller size of the footwear.
Now i want to return order number[protected]due to smaller size and want my money back asap-how can i do that as i can’t find anything on the website to return the product.
And for my other order 33871909, while tracking online it says `you order has been cancelled` however i have never cancelled my order-now i would like you to cancel my both order as haven’t received any kind of
Msg or confirmation when will i get it hence i don’t need it anymore.
Please refund my money (419+419=838) for both the orders as i have paid via credit card.
Also please confirm when will i get my refund..?
Regards,
Divya
[protected]

Was this information helpful?

No (0)

Yes (0)

Nov 1, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Sep 20, 2017

sirajsami1's response We all want govt to close this yepme website which is cheating all consumers by taking the money prepaid and not refunding back the amount, when customers call to care centre they have minimum responsibilty to receive the call also. So we request to close this website as soon as possible

Verified Support

Sep 25, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to Yepme.

This is in reference to your concern regarding order number[protected] and 33871901.

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

Also we would like to inform you that we have 30 days return policy, So let us know you want replacement or refund.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm Regards,
Yepme

Related Yepme.com reviews

View all 2311 Yepme.com Reviews

Comments

sirajsami1

from Bengaluru, Karnataka

Sep 22, 2017

I have returned the product 4 months before orid[protected] but yepme still didnt refund my money

worst shipping ever - Comment #2859369 - Image #0

deepakbe93

Sep 22, 2017

Hi I have ordered a shoe from yep me on 05-09-17 but its not delivered also I did not got any mail regarding the successfulll order. I have ordered using my ID Email:[protected]@gmail.com and mobile number is [protected].Request to checvk and get back to me.i have not get any order id to my mail or mobile

Karan581325

from Rajkot, Gujarat

Sep 22, 2017

Worst online website ever seen..had ordered shoes costing rd. 399+23 = 422..
I didn't get my shoes nor my money..pls do not buy anything on prepaid..always go for a c.o.d