Yes Bank — atm money not received but same amount is debited to my account.

Address:

New Delhi, Delhi, 110074

Hi,

My name kamal malkani having account no ([protected]) in yes bank, today morning i. E 20 sep 2017, i went hdfc bank atm located at main chhatarpur road, chhatarpur, new delhi at 09:17:46 am, i tried to withdraw rs. 7500.00 but machine shows "your transaction is in process" for some time and after that shows "time out".
I repeat same but shows on screen same but balance has been not received from the atm.
When i went home and checked my account, i found that the full amount of requested funds had been debited from my account, so, kindly take a positive step to return my amount.

Note - (Atd no -[protected]:800025, oatm 800025)

Thanking you
Yours faithfully
Kamal malkani
[protected]