Ylg India — Appointment is of no use and very bad service

Address:

600093

Hi i have been coming to ylg since 4 years every month and also had my bridal packages with y'all. Had a very bad experience at ylg nungambakkam by one of the service ladies. I booked appointment for waxing pedicure and manicure. First did waxing and lately you are not providing chocolate waxing which is the biggest disappointment. Then this lady was so harsh while waxing she waxed like she dint know how to. Usually th person i ask for wasn't available today. She did brazilian waxing as a part of the combo and as i told her that there was still hair she applied to normal aloe wax and jus kept pulling. It was so harsh and painful. Then she brought another lady along and both did it together at the same time making it so painful. They kept leaving so man places there was hair very carelessly did it and when i told her she said my skin is too dry and she is not able to see and then said my skin colour she can't see and such. I came home still finding so many places with hair on my legs and hands. Are u appointing trainees and experimenting on us? My skin became so hot and heat books came out the way she pulled it. The second gal who did it also told. And they said no time at 7 itself for manicure or pedicure. What is the point of appointment. I came all the way from saligramam for this. Can't i go near my house? Going to stop coming waste of money. Truly.