[Resolved]  Ylg India — YLG sold me an expired brightening moouse. The store incharge Hemant checked the product and still insisted his colleague to clear

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YLG HRBR Banaswadi

YLG sold me an expired brightening moouse. The store incharge Hemant checked the product and still insisted his colleague to clear out the old stuff. This is very careless and 'dont care' behaviour. When I called and complained I was asked to come and return the product for a refund and I did that but so far I haven't recieved a call or status update on it. This is very poor customer service. I was assured a call back but nothing so far. Skin care products should be checked and certified before it's sold as it very very vital. This is negligence and bad attitude. YLG is a good brand but I'm surprised with this kind of customer care. Hope this is addressed on priority to ensure customer experience improves.