Ylg India — BSC Card- refund needed

Address:Gadag
Website:YLG India

I bear a BSP card with below details:
card number - [protected],
I have paid 20, 000 for this to avail services which had a validity for 1 year. Due to pandemic and as I am a IT professional we have work from home currently. Due to this situation I'm unable to utilize my card to the fullest. My current balance amount in my cared is is around 20K, as I'm staying at my native and there are no YLG stores at my place I'm unable to avail the services. And YLG guys are telling me that my card validity will be over by this Aug- 2022. So my money will be gone to YLG .
Please look into my issue, I want my balance amount to be refunded to my account.
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YLG India customer support has been notified about the posted complaint.
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Dear Customer,

Greetings for the day,

We understand your concern,
Please contact us at [protected]@ylg.co.in we will assist you in this regard.

Regards,
TEAM YLG

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