In ylg the customers are always pressurized to pick up the beauty secret card with a validity period for certain amount.
I had opted to pay for the card and use ylg service and i was then informed about the time period for the card but there was no update on the date of expiry. There is no mention of the expiry date on the card, not is there a reminder alert or phone call that we receive. During my last visit, i was told that my card had expired and i cannot use service for the remaining amount in the card nor will they refund the amount. Since this is a pre-paid card, i am told that i have lost the unused money. Was this information helpful? |
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