Ylg India — Complaint against Ylg staff Vijaynagar

Address:Vijaynagar

It’s Rekha, yesterday I had taken appointment for waxing on 26th jan 1:30pm, but was not possible for me so I called to postpone for 5pm. Due to my two wheeler problem on the way it was not possible for me to come on time. Already it was 5:45pm, when I went to salon pallavi refused to attend. If she was unable to attend she could have called me and informed about it. Always if a client has not come on time they have to check once, but I really felt bad for this .I know I was late but this is so rude, plz check for this bcoz so many times we have also waited for services .
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YLG India customer support has been notified about the posted complaint.
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Dear Rekha,

Greetings for the day,

We understand your concern, We are very sorry to hear that you had a bad experience, To assist you further in this regard, please contact us through [protected]@ylg.co.in.

We will definitely look into this matter and will assure you that this would not be repeated again

Regards,
Customer Support Team - YLG

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