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Ylg India — haircut

On nov 22, i had a hair cut done in ylg which is located at ylg salon / ylg star extra mall, star extra mall, 1st floor, gulmohar enclave road, junction, kundalahalli, marathahalli, bengaluru, karnataka 560037. I had very bad experience with my hair cut there.. I have very long hair which reaches beyond the hip. I asked for hair cut there, then they have assigned one lady to do that for me.. I asked her which hair cut suits me whether feather or layer and then i showed a photo which is a layer cut to do in the same way, then i showed her only to cut little amount of hair and she agreed and started doing a hair cut.. I got shock of seeing my hair after cutting it by ylg lady hair stylist, it doesn't even reaches till chest length.. I had to go for a post wedding photoshoot on nov 23rd.. But with this short hair could not go to it so i cancelled my shoot.. I had a great money loss which i spend to book photographer and places for the shoot.. I end up paying so much money with minus 100% satisfaction.. Trusting on that lady i gave my hair to cut but it turned out into a short hair cut which i never wanted.. When i asked her y did you cut so much she was arguing that it's not her mistake as she already told me that she already told that my hair length will be reduced so much.. I will not agree with her point at any cost.. I can't take this.. I am writing this in the morning 3:35 am, till this time i was crying and hating my self to give my hair to that lady for hair cut.. I had very good experience with hair cut when i did it 6months ago in hsr layout bangalore.. Trusting on that i again want to have a hair cut in ylg but got shocked after seeing results.. I want you to people take necessary action and do the needful for me.. I end up paying so much money for the hair cut which i never asked and wanted for.

Complaint Status


[Nov 23, 2019] YLG India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I am very much disappointed with the front office executive Sandhya who is very careless about the service that she has booked previous day but after going there she didn't gave me the person that I had asked this is happening for me 3rd time now I am regretting I shouldn't have taken the Card

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    No. 55,5th Main, Hal 2nd Stage, Behind Leela Palace, Old Airport Road, Bangalore North, Karnataka, India - 560008