Ylg India — non cooperative environment at kmgla ylg for client more than 8 yrs

megha lodha

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi,

I am a client of ylg since 2010 in bangalore kmgla and hsr branch.. Check with my current n previous number [protected] and [protected].
Current kmgla manager Ranjeeta- i have to point out that she is completely un cooperative uncollaborative, and multiple times hides right information and misleads the clients. Recent example-
I wanted appointment for facial of 6000 inr for thursday. I tookfirst appointment at 11 am then called n asked to chng for 6 pm. When i called today it was still 11 n not rectified. I being 8 yrs of customer requested - if she can please book 4 pm n 6 pm slot coz i havenank work n not sure when ill be free and she bluntly refused.really??? Is that customer service ylg can provide. I told her ill call on wednesday n confirm her one slot to finaluze and she still refused. I am sorry m not interested to visit ur kind of salonanymore and because of ranjeeta mainly. N if ylg has instructed her to behave like this then good bye forever ylg.

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YLG India customer support has been notified about the posted complaint.

Aug 15, 2017

Updated by megha lodha This is not resolved. And why itismarked as resolved?????????An uneducated guy called n said kya problem hai bataiye. I said i have written it in my complaint and he said- kyun batane mein sharam aa rahi hai . Really??? No wonder ylg can ask such uneducated to call n talk like this. Number i got callfrom is +[protected].