Ylg India — Service provided in sadashivnagar on Feb 1st at 2 pm

We got a global hair color for my mother and they charged 5000 .But service was bad as the hair stylist did not do proper coloring and also was Arrogant.He spoke rudely and when we asked why coloring was not done properly he said it is problem with my mother hair and later said he did not do colour properly .The receptionist also agreed that it was mistake .

It was nightmare for my mother as she had to go through all this
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YLG India customer support has been notified about the posted complaint.
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Dear Soumya,

Hope you are well now.

Apologies for the inconvenience caused,
We’re very sorry to hear that you had a bad experience.
It’s our goal to deliver the highest quality of services to all our customers.

Thanks a lot for taking out your valuable time to write to us.
We will definitely look into this matter and we can assure you that this will not be repeated again.

While we investigate, from our end, kindly reach out to us on [protected]@ylg.co.in so that we can assist you more in this regard.

Regards,
Customer Support Team

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