| Address: | Btm latout 2 nd stage , Bangalore |
The staff and manager at YLG n BTM layout are very unprofessional. My experience has been bad. I had gone for some services. In the middle of my pedicure the staff doing the service decides to go and have lunch . She applied the scrub and said wait for 5 minutes, then went inside and only returned in 15 minutes after me calling out sating she is having her lunch. I have no problem if she had told me she was hungry and i would have taken the service later, this is not acceptable that she started the service then left me waiting in the middle to have lunch.
Regarding the manager. At the start of the setvices i had clearly mentioned what i required . After agreeing and starting the services the manager cancelled my haircut stating there is no time and he has to accomadate another customer. This after the staff delayed me by going off for lunch inbetween my services.
If there is a lunch time clearly state it on the board so no ones time is wasted. If your appointments are full please do not take customers tell them that the services can be done and then cancel in the mid way.
Very dissapointing experience ! Zero point for professionalism. Was this information helpful? | 
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