Ylg India — terrible quality hair smoothing service

This is regarding ylg saloon, star bazar, kundalahlli bangalore branch. On 24th feb i had taken hair smoothning service and paid rs 10000. After 1st wash my smoothning gone away then next week i visited branch and shown them my hair.. Branch manager vikram took my hair pictures and told me that he is sharing with experts and will let me know later. Unfortunetly lockdown happened due to covid 19 and store got closed. I called in between to him and he assured me that my issue will be addressed once store will be opened. Today i visited to store and again they checked my hair. Now they made story that i should go for 3 sitting of spa and after that they will do smoothning again at free of cost.. I am shocked to know that one sitting spa is costing 2400rs and again i have to spend 7200rs. I asked them why earlier it was not suggested before smoothning so they told me that now after smoothning my hairs are weak.. Now tell me is it my fault. I already spent rs 10000 and again i have to invest rs 7200. Let me clear you this point that ylg is making fool of their customers. Now i don't want any service.. I want my refund of rs 10000...