YOU Broadband India Complaints & Reviews

I selected You Broadband for my work on[protected], I wanted to get it started from[protected], the salesperson said, it will be done as soon as earliest, it will start on Monday or before, but then they start ignoring calls after having advance payments, on Monday I tried to contact them and they said it will be done tomorrow, they also said you did not confirm that any person did not come for cabling on Saturday, you should have to inform...

I have opted for new connection on 20.Sept.2021 with making payment of Rs.1576, as the promised to install new connection which they mentioned its not possible, after 2 days and mentioned that refund is on process will reach you within 15 days, later on there is no response from customer care hence visited Bangalore office on 26.Oct.2021 which is located in Vasant Nagar as Keshav Reddy +91 [protected] who addressed as Manager asked me to share...

Hello, my name is Kisan Nikam. I am senior citizen in Pune. I posted advertising on 99acres for Nashik location. This person called us saying that he got transferred to Nashik airport. We verified his documents shared by him. He told us to open Paytm or Google pay application. We denied first. But then he convinced us. On 7th December 2021 he told us to maintain balance of 25000rs in bank so that he can transfer 50000 deposit amount. In the...

Since Last 15 days I am requesting to youbrondband that my internet is not working properly. But nobody is ready to solve my problems. Very very bad experience of your company. My user name is hg2072 and mobile number is [protected]. Requesting you to solve this problem....

My speed is very slow since 17th november i have also complained about this manier times in call centre but neither they nor the technician is able to solve the problem and when i message him about the slow speed he says he can't solve my issue

and the surprising thing is the ping is always arround 1, 2 3 or even sometimes 0 but the speed is still not touching 10mbps
image.png
and also see the way your technician...

My speed is very slow since 17th november i have also complained about this manier times in call centre but neither they nor the technician is able to solve the problem and when i message him about the slow speed he says he can't solve my issue

and the surprising thing is the ping is always arround 1, 2 3 or even sometimes 0 but the speed is still not touching 10mbps
image.png
and also see the way your technician...

In last 10 days 4 time internet is not working. people are not attending the calls. manipulate the people. its really a pathetic service.. I recommend dont use this internet event though its free....

I took 3 months plan from them
First they do fraud for router.
They say router works and they tell us to pay for the plan then they say the router we have doesnt work with their network.
secondly their network is notwork from past 25 days i have been calling and complaining but no action has been taken yet .
No one visits i have lodged so many complaints against them for the service no one visits
Till...

Actually I lost youbroadband connection on 22nd October, as always I did I requested my area agent(ramesh Nunavath) to look in to my issue but there is no result on that day and when I called him on next day he said that there is a box issue in my colony and he need 1day time to solve it and when I reached him next day he is not answering my calls so I reached his manager I don't remember his name but his number is
[protected],...

I had to termiate my connection of YOU Broadband due to shifting reasons.

Therefore, the collection of the company modem(hardware) was done successfully on 18/05/2021 by Mr. Akash Pawar (Emp. ID: 1268635). He handed me a receipt of collection in which it is clearly mentioned that refund of security deposit if any will be done within 15 days of collection. And I was also informed that the refund will be given by a cheque which...

I have a imternet connection issue from last 8-9 days. I have a make 3 complain regarding this problem. Every 2 days internet connection is down. Next day their engineer came and resolve the problem. After 2 days same problem occure....

You Broadband is cheating.., they’re not giving proper service. When ever there’s is problem, it never fixed on time. Customer care always says they’re escalating but the work doesn’t move forward. Supervisor do not speak English and useless.., agent’s are better than supervisors.
Field engineer closes ticket without fixing internet issue, You Broadband app do not have field engineer contact details and if the contact is...

Dear Team,

Iam recently applyed for epf fund but not claimed showing rejected option please do the needful...

I had chosen their service because I've a transferable job and they mentioned that they will shift my connection to new location anywhere in Pune and I can continue with my existing data plans. Now they are refusing to shift my connection to my new location and are refusing to provide a refund for the pack I've already paid. Customer care is not at all helping with the solution. This is misleading customers into buying their service but not...

My name : Manali Suresh Vagh
Contact no. : [protected]
City : Vadodara

I had disconnected my youbroadband account. I also returned modem on 09th July, 2021. I did not get my refund back till now.

User id is msv001 and account no is 2090314....

I have being using Youbroadband Internet Connection since long time.
since last 3 to 4 month i am facing continuously connectivity problem for same.
I request you that please improve your service because your service will be decrease day by day.
Waiting for your reply.

Thanks & Regards,
Vasant [protected]...

Hello
I closed the internet connection and submitted the modem before 4 months but till today I did't get any deposit amount from the company.

I have complained so many times but didn't receive any response from the company,

Please provide despot asap....

Internet dose not working...

Internet service not provided inspite of advance amount Rs 1649 paid on 12 June 2021 for one month. Many times complaint done at their portal, their rep attended but not resolved the issue. They seems doing purposely. They have monopoly in area. They opposes other service providers. The question is not of money but the harashment done by service provider. So conclusion is that internet service not provided inspite payment and one month passed.br...

I purchased their services on 16, March 2021 and 19th, March 201 they informed me that they can not installed internet connection as my address(location) is not feasible for installation. So they return my money in 45 days means till 30th, April 2021. But I don't get refund till yet. I called their customers helpline number so many time but they just say you refund has been initiated our team will call soon. Today is 2, July 2021 but I am...