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YOU Broadband India Complaints & Reviews

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Updated: Oct 10, 2024
Complaints 1359
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218
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YOU Broadband India reviews & complaints page 8

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K
krinjal bhavsar
Jul 28, 2020
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internet connectivity issues

I have been facing issue with the you broadband since last 6 months and more. Firstly they did provide 30 mpbs modem due to their technical concern while i had paid for the yearly plan of 50 mbps before couple of months. Also the connectivity concern is not resolved they have changed the modem since a week yet no proper resolution has been provided there is no internet connectivity. No response and resolution from service or enginner regarding...
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A
AnkitThakkar
Jul 28, 2020
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Broadband Internet fluctuation and not availability

Address: kalali, vaodara

Hi team,

I am facing fluctuations so many times and also facing internet service not available related issues almost all the time in my area.
Even you's service is very slow and taking too much time in solving a small issue.

Always trying to get the way out from their issues by saying you have an issue with your router and the same statement i have heard for so many customers. My neighbors have also heard...
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N
Nagarsolanki5
Jul 28, 2020
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Mobile number and mail id update

Address: AHMEDABAD

831643 nagarbhai solanki cable boy contract - team lease 11/6/2015 [protected] [protected]@gmail.com...
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Gordhan Khemchandani
Jul 26, 2020
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my a/c. no. is: 1668996 and login id is: khemka sun: internet issue

Address: B/1, Harekrishna Duplex, Harni Warashia Ring Road, Vadodara, Gujarat, INDIA. Pin code: 390006

Dear sir, i am gordhan khemchandani from vadodara, gujarat, india. I am using you broadband net since last three years. From 13th april 2020 to 8th may my net was total out of service, i complained several times, called on help line, send details to noddle officer, but none takes care and i suffered a lot for about one month. Company has taken no care about i have got the consumer rights, i have invested my valuable money in company's plan,...
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S
Simmanna
Jul 26, 2020
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No internet service

It's been 4 days since i raised a complaint against disconnection of my internet service... They kept in telling me that they will send there technician today tomorrow etc which never happened... I hope this problem of mine will be solved..
Thank you...
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Kiran_gs1
Jul 23, 2020
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speed related issues since long time

Address: A/38, Smit Sagar society, opposite ayodhya Nagari, near patel pragati vadi, rander road , surat

I was complain many times to broadband provider but they didn't take any action and directly close my complain with out visit proof of mails and complains

I have plan of 100mbps speed but i did not get even 10mbps since longer time and they did not take any action about this

My account nub is - 502823...
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M
macwan amit
Jul 20, 2020
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installation pending since long

I purchased a plan of internet 10 days before and still waiting for the installation of the service. I got new job and my hr is chasing me to start the work. It is fine for waiting 2-3 days for the installation. However, it has been more than 10 days and now, my hr is warning me to drop my job offer because of delayed services from you broadband.

I am angry because of the service provided. Their call center is also frustrating,...
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V
vgraajkumar
Jul 17, 2020
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Poor service, internet not working

Address: YOU Broadband India Limited. C/o My First office, D.No: 10-28-2/1/1, A - Square Business Center, Waltair Upland Main Road, Visakhapatnam, Andhra Pradesh - 530003
Website: youbroadband.in

Internet not working more than 4 days, even after registering complaints both through customer care and app, no proper response received. When i contacted service representative, he is talking harshly and behaving rudely. Irresponsible answers are received from customer care

I need to rectify the internet issue or suspend the connections....
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P
phonepvr
Jul 16, 2020
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Internet connectivity

Address: Nagpur
Website: youbroadband.in

I have installed internet from youboradband nagpur almost 3 weeks ago.

My customer id : pankaj3110
Registered mobile : [protected]
I took an plan offering 200mbps connectivity speed. After installation i immediately pointed out that my speed is not going above 60mbps. After that i even raised an complaint on their app for the same.

I even contacted the person (Tushar) both over mail, phone and what's...
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V
vjkus
Jul 14, 2020
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Broadband not working last 10 days

Address: surat

Broadband not working last 8 days, lodge so many times lost of complaint but no response.
Client id vijay 52g
Date of complain 06/07/2020...
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Anil Kumar Kottana
Jul 14, 2020
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regarding no network connectivity

Website: youbroadband.in

Dear team,

Hope you are well!!

I am really upset to for writing an email like this. Since a couple of months i have reported multiple times through the app in-spite of long hold times; regarding connectivity and power back up is an issue for my broadband connection. Considering recent development i am now facing serious issues with connectivity. A few of my friends are facing the same issue regarding connectivity.br...
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A
abhishektiwari.007
from Gurgaon, Haryana
Jul 10, 2020
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no internet connection since 23.06.2020

My internet connection is down since 23rd may 2020. I raised complaint in their mobile application but even today after 17 days no one came to rectify. Initially i thought since chennai was locked down from 19.06.20 to 05.07.20 so i'll wait. But since 05.07.20 i'm daily calling their customer care and it is of no help. Local sales person (Who sold me the connection) and cabling guy are also not receiving my calls. I'm totally helpless. My...
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Address: Sector 4, Ghatlodiya, Nirnay Nagar, Ahmedabad, Gujarat 380061

Broadband connection drops frequently flashing message "wan port disconnect" whenever there is slight rain.

Complaint gets closed without clearing any of the problem. Customer care replies the same, "it will be resolved by tomorrow" and these tomorrows comes after a week or so.

Engineer never contact whenever it is mentioned to call first.

Issue is become frequent as every week connection drops....
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Rajanpatel27
Jul 8, 2020
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Not coming any engineer for installation

Address: Pancham Highstreet, Besides Gail India, Old Padra Rd, Vidyutnagar Colony, IOC Nagar, Akota, Vadodara, Gujarat 390015, India

I have take a new connection from you broadband.and at the time of new connection the representative of you broadband has said that your connection is starting within 7 days from payment date . But today it is more then 12 days but no one is coming .after so many Call to customer call but no response...
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S
Sri Ramannadora
Jul 7, 2020
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Low speed and rude customer care

Worst speed i have plan of 20mbps but never received atleast 10mbps now if call customer care they simple say will take check it or they rude say how can use 10gb with low speed in rude manner i am facing this issue frim march...
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Sri Ramannadora
Jul 7, 2020
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About very low internet speed and rude customer care

Worst speed i have plan of 20mbps but never received atleast 10mbps now if call customer care they simple say will take check it or they rude say how can use 10gb in rude manner...
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Nik's Chaudhari
Jul 7, 2020
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Ping loss

Address: mumbai

I have 50mbps youbroadband paln but whenever start pubg game it never start with youbroadband wifi... But still running on mobile data... Please solve this problem youbroadband.....
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T
TruckGuru LLP
from Vadodara, Gujarat
Jul 5, 2020
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i am unable to browse my own website from you broadband fiber

Address: vadodara

I am unable to browse my own website from you broadband fiber my domain name is not opening properly from you broadband isp
Truckguru.co.in i have sent several emails but no reply my account id is: hm_34

My website is working fine with jio, gtpl, idea, airtel, vodafone...
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nikunj2310
Jul 4, 2020
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Speed related issue since long time

I was complain many times to broadband provider but they didn't take any action and directly close my complain with out visit i have proof of mails and complains

i have plan of 50Mbps speed but i did not get even 45Mbps since longer time and they did not take any action about this...
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D
dbhatt25
Jul 2, 2020
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unethical behavior towards new customers

You broadband india ltd. Has the worst customer service possible. I applied for a new connection 22 days back and made a payment of inr5000. I was promised that my connection would start in 10-12 days. Its been 22 days and no service has been provided yet. After numerous calls and mails to their customer service to which they didn't reply properly or at all, they expect me to wait for someone to discontinue their service so that i can get...
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