You Broadband India — frequent breakdown & poor internet speed

Address:

Guru Krupa, 1202-3-9 Ghole Road,, Opposite ICICI Bank,, Pune, Maharashtra, 411004

Over the past 3 months - services are poor. Frequent disconnection of internet services - which is referred as outage by you broadband.
Internet speed not what is written in the you broadband website advertisement.
If the scheme is valid for a time duration we expect services to be available, else give extension of the scheme for the duraton the service is not available.
Wi-fi router provided by you broadband has outdated software and the service engineer does not take responsibility to upgrade it.

Poor escalation level and my presumption is that you broadband does not care. Now under vodafone ownership, but no improvement.
I have with you broadband for more than 5 years.
Possibly would have to look for some other service provider.