You Broadband India — non functional wifi and non function customer care

Address:	Surat, Gujarat, 39009
Website:	www.youbroadband.in

Dear sir

We are victim of your company as by seeing good advt of your broadband, i advised my brother to take connection for your at surat.

But now he is suffering from non function of wifi as your services are poor and it's now not working since four days. When he complain on phone, it says wait till next agent get free but not got to talk. When he tries to raise complaint through mobile app, it says no person available next to his resident to assist in this issue.

When i write complaint on twitter to you broadband and your parent company vodafone, not got replies even.

I wrote email to you broadband, then also no acknowledge mentioned.

We paid to your company in advance for full year then why such an third grade service..

I m going to consumer court, surat against you soon. I want refund for advance i paid to your for balance days of services..

Customer id 1713134, vishal brahmbhatt, surat

My contact number is [protected]