You Broadband India — refund not got

Address:

Nashik, Maharashtra

One of the most worst service in the world, even pakistani broadbands services are better than you broadband. I took you broadband connection in pune for three months, every day of month the connection is just woking 4-5 hours a day. So i disconnect the connection after 2 months as i moved to nashik. I submitted my router and modem on 30/8/2019. I also mail them and call them to update my address so as my cheque should be couriered on my new address in nashik. But they not updated my address. I call them 15-20 times after the submission of my router and modem but they are just saying that your request is escalated on higher basic but they never updated my address. Now when its 45 days has completed as they tell me to get cheque in 45 days so now they are saying you not send us address prof so as to change address. Also when i requested to change the address the person from the customer service told me that concern team will call me to get my address prof but now 45 days has passed away and i not get a single call from the you broadband. Today i call the customer service team and when i ask them that is you broadband is same all over maharashtra or it is given to local broadband provider. So they told me that vodafone has given this to they local cable in every city and the local cable network is running this as per them. One of they worst service don't even think to get this connection otherwise you will also suffer from money loss fraude # youbroadband @youbroadband pvt ltd you broadband cares