You Broadband — No response from the company on complaint on no internet connectivity

Address:	Visakhapatnam, Andhra Pradesh
Website:	www.youbroadband.in/contactus/callcenter.php

Hi Team, My father Rama Krishna has taken connection from You Broadband vishakapatnam by paying 1999. He recharged with 2500 rs for 4 months for internet last year. Except for roughly around 10days all the other days internet was not working. They have done several complaints but still no internet or refund on the amount.On August 29th i have recharged with 2000 rs for 4 months for internet as i had to work from home. Initial 5 days there was no internet, got internet for 4 days and internet went for 10days due to some fiber link connectivity. After several complaints after 10 days we got internet that also for 4 days and then now from 5 days after several requests there is no response from the YOuBroadband. They are not ready to pay me 2000rs nor provide me any service. They have assigned the issue ticket to BanuPrakash [protected] who doesnt even pick the call to address the issue. This is the worst service and people are getting cheated. Please provide us a solution where we can complaint and provide us justice. The You Broadband Visakhapatnam Account number is 981840. Literaaly the company doesnt care for the consumer issues.