You Broadband — "Poor Speed" - even after subscription of 100 MBPS plan

Address:Vadodara, Gujarat, 390002
Website:www.youbroadband.co.in

Respected Sir / Madam, I am You Broadband customer since last 5 years, and I have never complained about services received from You Broadband. But since after the renewal of new plan provided by the company I am getting very low and poor speed. As per the plans provided on the website of You Broadband I renewed the plan "online" by netbanking. But none of the customer relationship officer bother to listen to my complain. customer id number :- 642575 renewal date :- 13/Oct/2015 transaction:- online through state bank of india plan details :-- dual speed 100 mbps (you wtf 100) speed upto 100 mbps 300 GB usage for 6 months cost of plan : - Rs.4057/- complain done:- 7 TIMES (twice by mail + 3 times online complain + 2 times by calling on customer care service number ([protected]) problem resolved :- not resolved till date So I request you to give solution to my problem, as i can see that higher authority is also not giving response to from You Broadband. Thanks & Regards, Iftekharali Saiyed [protected]
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    YOU Broadband India Phone
    +91 89 1337 7212 [Vishakapatnam]
    +91 12 4337 7212 [Gurgaon]
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    YOU Broadband India Address
    Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
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