You Broadband — Worst ever service - never ever subscribe to you broadband

Address:

Chennai, Tamil Nadu

Where do I start about this cheating company... For starters, they claim they provide speeds such as 10/12 etc... Never believe those guys... Never ever... Its a marketing cheating... Even the BSNL - government of India company truly tells you and puts up a statement as "up-to 4 Mbps' etc... up-to has a whole different meaning.. this is where exactly they cheat customers... It always gives speeds such 1-2 mbps only... Rest all is a pure lie... Secondly, the activation process is ridiculous... First they say no stock of modem.. then they will just put it and go and no service.. thirdly during installation itself you will get glimpses of what you are going to face... that is their modem just dont work.. you wont get internet line... they took 3 days to install my connection.. super fast rite.. now its 30 days since connection activated.. half the time they report there is a service outage and no service... thats 15 days of a month.. now dont think its working the other 15 days... They simply tell you its working but you have to raise complaint and noone will call you, come to your home and issue just stays and they will keep on closing all complaints. So what happens is sometimes they will even say their system is down if you ask them I want the days i lost connection to be added to my pack... But for everything else there system will be up.. their customer care (phone) is really rude and useless... they keep giving another number who r even more rude and useless too... their nodal officers dont ever respond to any emails... Its okay if I have to spend lot of my money.. I am going to use every source, contact, money I have got and drag them to court and make them pay a hefty price for their such a worst customer service one can ever provide... I am going to take this to Consumer court and ensure I get the justice for it... I have all the proof sms, calls made, emails sent on all the complaints... 20 complaints registered within 30 days for a service is guinness record... My account number is 976329