[Resolved] Yu — Defected yuphoria mobile | |||||
I am lokesh from bangalore. My complaint is about yu mobiles which is marketing through micromax in india. Recently i bought yuphoria mobile. From the day one i got problems using it. Mic is not working from the day one. After few days flash light, battery backup, unusual switching off, charging pin and what else everything got defected. So i went to nearby costumer care in koramanagala, its the worst care point i have ever seen. The staff are very rude and they even dont know how to talk and respect their costumers. I have given my mobile for repairing and they told me to wait for 20 days. After waiting for 25 days, they called me to get my mobile back. After checking my mobile i got shocked because it is not even touched by them. No part is get repaired. Then i asked them what can i do now. They wanted me to submit again and wait for another 20 days. I have given my mobile again having least trust about the service. Now after waiting for 30 working days no response come from them. I called costumer care many times but they have only one reply that "wait for another 7 days" what can i do more than this. Please dont buy any yu products.. The worst service and company is yu all over the world. Was this information helpful? | |||||
May 21, 2017 Complaint marked as Resolved YU Televentures customer support has been notified about the posted complaint. Verified Support Aug 22, 2016 YU Televentures Customer Care's response Hi, Please mail your concern to the following address: [protected]@yuplaygod.com or call us at [protected] Team, YU | |||||
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