[Resolved]  Yu Mobile — customer service team not resolving problem and now ignoring my call

Address:Jodhpur, Rajasthan

SIR I update my yuphoria mobile device with system update, but after updating its shows error continuously "unfortunately, the process com.google.gapps has stopped" so i called customer care, they said me to HARD RESET your device, and i did the same but still problem remain unresolved, now when i am call back they ignore my call, since its paid no. so its make cost while waiting for pick by there staff. also i send complain from mail, but not received any reply, they said service at door but they did not even register my complain (even if register but did not provide any compalin no.) I request you to please raise my complain to them, may be they hear your voice
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They give me 852 MB file link, usko download karke problem solved But I am sending letter to pay for data used to download that file
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