Yu Mobile — Replcment

Address:	141001
Website:	www.yuplaygod.com

Hi, I called yureka customer care to replace my yureka mobile damage screen. I also returned battery, backpanel and headphone with phone. After 1 month and many calls, I got new phone after paying INR 3000 but it was without battery, backpanel and headphone. As per their courier company (Delhivery)submit all things to the yu service center. I called them again to return my phone accessories but they denied to return and told me they dnt recive anything from Delhivery & it is not the part of our process to return any accessories. I was not expecting so bad response from such a big mobile company. please try to resolve this issue. Regards Dinesh kumar