[Resolved] Yu Televentures — Delay in repairing my yutopia device which is under warranty

bondv007

from Pune, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.yuplaygod.com

I submitted my yutopia device on 19th August, 2016 for repairing as it has some software problem and phone is restarting due to that. After 5 hours of waiting service center guys says that they are not able to fix my phone and they will send it in company. Checking with YU customer support, i found that my phone is sent to company on 24th August, 2016. Since then it is in company and they are still fixing that. I called customer support again and they said that they sent my phone back to service centre on 7th September, 2016. On 12th September i checked on service centre, they said my phone is still in company.

It has been more than 20 days and i still don't know when i will get back my phone.

Service centre details:
Satguru Communications (Micromax care)
Sector-27, Noida, U.P-201301

Jobsheet no: N[protected]

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Oct 14, 2016

Complaint marked as Resolved

YU Televentures customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

YU Televentures Customer Care's response Hi,

Please mail your concern to the following address: [protected]@yuplaygod.com or call us at [protected]

Team,
YU