[Resolved] Yu Televentures — My yureka device is dead

Sachin Jaiswal94

from Siwan, Bihar

Address:

Indore, Madhya Pradesh, 452010

My phone was suddenly restart & stuck on yu logo on last thursday & fully dead on next day & nothing happening till the time hence i was called in cc & the associate diverted to me on service center then i went on same day on my nearest service point in front of railway station indore mp.

The service center associate not able to resolve my issue due to my device is not connecting with laptop/desktop via usb cable. He think that my device usb slot damaged or it is in not working condition.

Kindly help me on priority to resolve my device issues.

User name – sachin jaiswal
Device – yu yureka plus.
Contact numbers – [protected]/[protected]

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May 13, 2017

Complaint marked as Resolved

YU Televentures customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

YU Televentures Customer Care's response Hi,

Please mail your concern to the following address: [protected]@yuplaygod.com or call us at [protected]

Team,
YU

Nov 04, 2016

Updated by Sachin Jaiswal94 Dear Support Team,

I had already called many times.

Reference Ticket id: 2814289
Reference Ticket id: 2815831

My Yureka Plus booting frequently on YU Logo.

I Have flashed official CM 12.1 after received a link with YU customer care (Ticket id: 2814289) & also Hard reset my phone fully(Ticket id: 2815831) but issue not resolved.

I had also visited to Service Center in Indore at Orbit Mall but he was denied to help me as I have a Yureka Plus which was swapped from Yureka to Yureka Plus by customer care team in Feb'16 but the same is not mentioned on Swapped Invoice copy.

My Registered number is [protected] with Mail ID Sachin.[protected]@Gmail.com & You can call on [protected] if required any further details regarding my issue.

Kindly help me on priority to take me out of this problem/Issue.

Nov 10, 2016

Updated by Sachin Jaiswal94 No Revert received till the time.

How much time YU Team will take to resolve my issue ?