Yu Televentures — Not satisfied with replaced handset | |||
I had purchased Yureka plus phone online(Amazon)on 13 September 2015. since than I faced many techicles and software issues and complained the same to the company as well as costemer care many many times, I also mailed and did many alternatives like various settings, format, factory reset and other as instructed by them, finally they decided to replace and this year in feburvary they sent the replacement after 3 months . The replaced handset provided by them is an second hand mobile and problematic I cant even use for a day it has so many issues.it automatically restart continuously min of 6-8 times . I have complain the same but they again saying to do so many alternatives and to go to the service centre rather than replacing with the new handset. The company is fraud and cheating their customer.My Work has suffered because of this careless attitude from the company and plus mentally i am annoyed and frustrated because of this service. Was this information helpful? | |||
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YU Televentures customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
After new update was installed in my phone phone is getting restart all the time . This issue is also happened in others phone because my bro is using the same phone and he is facing same problem.So please redolve it and suggest me what can i do for this issue
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We apologise for the inconvenience caused. Pls share your ticket number along with your mobile number and our team will get in touch with you asap.
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YU