[Resolved]  Yu Televentures — Phone has been in service center for over months in total out of 12 months. pathetic service

Address:122015
Website:yuplaygod.com

Hi,
After my phone stopped working, micromax service center told me that the pcb of the phone needed to be changed, so i gave my phone to them for repair (With the required charges), but i was not given any jobsheet by them.
Mmxcare took 20 days to get the pcb changed but even even after pcb change the issue was not resolved.

On 21st day mmxcare sent the device to yucare. I called them after anoter 15 days to enquired yucare about the repir status of my device they asked me for jobsheet number, but mmx care had not given me any jobsheet but only receipt. For giving the jobsheet mmxcare took another 4 days.
Now when total 40 days had passed yucare told me that the repair status of the device was unknown; they also told me that the device was being sent back to mmxcare.

Because of such slow and pathetic service my mmx and yu the device became out of warranty on 30th september. Out of the 12 months of warranty my device has been in service center for more than 4 months in total.

Even the last time i submitted my device to service center they instead of repairing the device gave it to me with dust filled in front camera and without the speaker-net.

I want you to take note of this case and resolve it on priority.
I have already faced a lot of headache because of your pathetic service.
Job no. 2121973_0916_25288352
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Nov 15, 2016
Complaint marked as Resolved 
YU Televentures customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
YU Televentures Customer Care's response
Hi,

Please mail your concern to the following address: [protected]@yuplaygod.com or call us at [protected]

Team,
YU
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