Yu Televentures Pvt Ltd — Regarding Mobile Replacement

Rahul Divate

from New Delhi, Delhi

Address:

Surat, Gujarat

Dear sir, As i have purchase new Mobile from Amazon . of Yu yureka at 9000/-. There was an update of the mobile version so i updated but after updating Lollipop version the cellphone isn't in working condition. I called Yu Customer care on 23-April-2015 they gave me ticket number YU94241 and told me not to worry your mobile will be replaced. But till dated 14-May-2015 i haven't received my cellphone. Today I called in Yu Care again and they again told me to wait for couple of days, I daily called them from 23-April-2015 and every time they tell me please wait for couple of days and don't worry your cellphone will be replaced but all false till date.

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Comments

Dravinesh

I am getting the same issue. its all fraud that is going on and if we need to stop it we should raise our voice together.

dravinesh chaturvedi
[protected]

ramesh.rhpl

from Bengaluru, Karnataka

Yes i also faced the same problem and they are cheating the consumers govt has to band the company when they are not able to manage the quality of products.

Govt of India please seal the company not to sell the products anymore and most of the customers are mentally harassing...