[Resolved] Yu Televentures Pvt Ltd — Yu yureka replacement | |||||
I have buyed an mobile yu yureka in amazon site on 13/01/2015 for 8999 they delivered handset on 14/01/2015, and my mobile was working nice, but in November my phone was not working(headset not working, automatically switch, etc...) then i went to service center they told that it's a software problem for repair it takes a day then i have submitted my phone to them the next day i went they returned me phone but phone was not working again i went to service center they told that phone cannot be repaired and they will replace my handset, i have submitted my phone to service center on 03/012016, on 15 th Jan i have mailed to company they told that phone will be replaced in 15 days again i connected on 25th Jan they are telling another 10 days today is 9th Feb when i contacted them they are telling again 15 days still now they did not replace my phone Reference Ticket as per company id: 1999859. Was this information helpful? | |||||
Complaint marked as Resolved
YU Televentures customer support has been notified about the posted complaint. Verified Support Feb 10, 2016 YU Televentures Customer Care's response Hi, Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly. Team, YU | |||||
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