Yu Televentures — Repaired or replaced mobile is not given in 7 months.

Address:	Gurgaon, Haryana, 700142
Website:	www.yuplaygod.com

I gave a yunique phone to the you authorized service centre taratola, kolkata for repairing 190 days or 7 months ago.

Company customer care is telling that they dispatched the device through dtdc courier (Tracking no.-x[protected] on 19 dec 2015, but till now the device is not delivered.

It arrived at dtdc facility taratola master franchisee, kolkata (By checking the status through internet) on 21 december, 2015.

I went to this dtdc service centre few times to collect the device, but the courier centre is sealed and dtdc customer care is telling that your parcel is missed.

I contacted with yu customer care 30 times (Approx.) though the customer help line number is chargable (1 rupees/min).

They always tell to wait for more times.

An interested matter that at earlier time they told to wait some time but now they are telling your case is very old.

Please solve my problem...